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Customer Success & Sales Roles - Cyber Range & Training (US)

Location:

Remote, US / Orlando, FL (US citizens only)

Salary:

$70K–$150K base plus bonus / up to $180K OTE (depending on role)

Contract Type:

Full time - Permanent

We’re hiring for four US roles with a global cyber training company that’s growing its US team:

  • Director of Customer Success x1

  • Customer Success Specialist x1

  • Commercial Sales Manager x1

  • Jr. Sales Engineer & Range Master x1

All roles are remote across the US or based in Orlando, FL.


The company:


A global cyber training company with academies and programmes in several countries. We’ve worked with them for over 10 years. They’re now growing their US business, which is a small team of about 8 that runs like a startup, with US leaders based in New York, Maryland and Orlando.


Their US customers are mainly state and local government, higher education, National Guard units, utilities and critical infrastructure, along with defence and federal organisations and a growing enterprise base. Sales cycles are long and built on relationships.


Their products:

  • AI-powered cyber range: Security teams train against realistic attacks across red team, blue team, DFIR and AI security, then measure their readiness before a real incident.

  • Cyber Training Package: A quarterly instructor-led programme built on the range, which keeps customers training and improving all year.

  • Cyber education and academies: Hands-on technical courses and certification training, from entry level to advanced.

  • Security awareness: Phishing simulation and awareness training for wider staff.


The roles:


1) Director of Customer Success: remote, US (Midwest a plus), $120–150K base plus bonus. Senior technical lead for the US: demos, POCs and workshops, owns the training content, drives adoption and renewals, and builds the customer success function. Needs a sales engineering and customer success background, a strong cyber and IT foundation, and a hands-on approach. Not quota-carrying.


2) Customer Success Specialist: remote, US, $70–80K base plus bonus. Works hands-on with customers from onboarding onwards and supports demos and training sessions. Suits someone early-career from a SOC, technical support or the military.


3) Commercial Sales Manager: Orlando or remote, US, OTE $180K. Owns a territory and quota, selling the cyber range to CISOs and SOC leaders at mid-market and enterprise organisations, directly and through partners. Needs 5+ years of cyber or SaaS sales and a strong quota record.


4) Jr. Sales Engineer & Range Master: Orlando or remote, US (Central Florida preferred), OTE $120K. Supports demos and POCs, runs live range exercises for customers, and helps with RFPs and compliance. Needs 1–3 years in cyber or IT. Security+, CySA+ or CEH is a plus.


All four involve travel for on-site demos, training and events.

Nick Haaker
Posted by
Nick Haaker
Lead Search Consultant
If you have any questions give me a call on +44 7537 162165

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